After that, click “Add Service,” and under Categories, locate Google Voice. Then, from the Admin console, users should navigate to Apps, followed by Google Workspace. Workspace users first need to sign into their Google Admin console using an administrator account (be sure not to use a personal account if you have one). It includes apps like Gmail, Google Calendar, Google Docs, and, for the last couple of years at least, it has also worked with Google Voice.Īdding Voice to your existing Workspace account is straightforward. Google Workspace, previously known as G Suite, comprises Google’s cloud computing, productivity, and collaboration tools. To find out how Google Voice compares against its competitors, scroll down to read our detailed review. Today, it finds itself up against tough competition in the VoIP space, with many more companies operating in the field than was the case back in 2009. So Google Voice has had something of a storied history. In 2014, for example, some Voice features were incorporated into Google Hangouts (a move that has since been undone), and then, in 2018, Google announced the release of Google Voice for existing Google Workspace customers in select countries, specifically targeting business users. Despite the setback, Google Voice was eventually accepted to the App Store in November 2010, where it has been available ever since.Īs Google has tinkered with its business solution offering, the role played by Google Voice has also been affected. Shortly after its launch, it was rejected from Apple’s App Store because it replaced certain iPhone functions and features. Through its decade or so of existence, Google Voice has encountered several ups and downs. Much of GrandCentral’s functionality was retained under the new Google Voice brand, with new features like voice mail transcriptions and SMS management added. Back then, Google Voice was largely based on GrandCentral, another VoIP service that Google had purchased for around $95 million a few years earlier. Never seemingly afraid to enter into new markets, Google has been active in the VoIP space since 2009, which is when Google Voice was launched. You can jump to the review section that interests you most by clicking on the links in the bar at the top of this page, but bear in mind that this article is really designed to be read all the way through, as businesses will benefit from assessing the service in its entirety before deciding if it meets their needs. (c) and an exploration of Google Voice's various pricing plans (b) an examination of the platform's key features On this page, after our brief intro, you’ll find This is our all-in-one roundup looking at the Google Voice VoIP service.
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